Customer Service
Need help with a product? Have tech questions?
Have questions about an order or your iMeshbean account? 

Our customer service team is available 9:00 AM-9:00 PM ET/5 AM-5 PM PT, Monday through Friday.
Give us a call at 713-364-4715 or CLICK HERE to send us a message.

Why Choose iMeshbean?
  • 1. The Platform: imeshbean.com is the official platform. We provide the authentic source of goods are manufacturers of goods, quality guaranteed after-sales.
  • 2. The Price: Because of the first-hand products, we can reduce the price difference from middlemen, and bypass several intermediaries between the producers and end users. By comparison, you will find our price is more reasonable. Besides, for our registered users, you can enjoy our monthly coupon code and VIP member discount on each order.
  • 3. Sales Tax: We don't charge sales tax except in Texas.
  • 4. Return Policy: We provide a 30-day return policy and a 6-months warranty. Our return policy is valid, we promise to shop without worry.
  • 5. Fast Shipping: We ship from Texas. In most cases, items ordered by 5 pm ET Monday- Friday will ship on the same day. All other paid orders will be shipped the next business day. Generally, it will take 2-5 days to deliver.

The team here at iMeshbean strives to provide you with quality products at great prices and a high-quality shopping experience. Our electronic products are from top manufacturers, which are high-quality and meet your needs. Our brands enjoy a good reputation. See below to learn more about our policies.

If you have additional questions, please consult our FAQs or feel free to Contact Us. We'll do our best to respond to your inquiry within one business day, and our local personnel in our Texas offices will respond to your questions.

How We Ship

We currently only ship to USA and Canada. We ship from the TX warehouse and endeavor to get your products to you fast and safely. We're sorry that no local pickups are available at this time.

Most products are shipped out via USPS priority mail. Some smaller items are shipped via USPS 1st Class and we estimate the delivery time is about 2-5 days. Our larger, heavier items are shipped via UPS Ground and we estimate delivery in 3-7 days. Deliver to Alaska, Hawaii, Puerto Rico, or other non-continental US territories may take longer. We apologize, but at this time we do not offer any expedited shipping options.

Stay Informed About Your Delivery

When you place an order you will receive an order confirmation email. You will then receive a separate second email with tracking information when your order ships. If you have an account on our website, you may log in to track your order. Once you are logged in, select "View Order" and then "Track Your Order". Please note it may take USPS and UPS 24-48 hours to update tracking information after shipment.

Returns

If you return your purchase, the cost of shipping will be deducted from any refund or credit. Please note, if a product is returned to us from the postal carrier due to an undeliverable address, wrong address, etc, we will refund the full amount of your purchase less our shipping costs.